Privacy Policy
This Privacy Policy explains how Aeris Health collects, use, disclose, and safeguard your information when you visit our website and use our services.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at gemma@aerisclinics.com or by mail using the details provided below:
Aeris Health Limited
Ground Suite 1, Trafalgar House
110 Manchester Road
WA14 1NU
Information We Collect
Personal Information: When you book an appointment or register for our services, we may collect personal information such as your name, email address, phone number, and payment details.
Medical Information: We may collect health-related information, including medical history and physician referrals, necessary to determine your eligibility for HBOT.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, and pages visited.
How We Use Your Information
To Provide Services: We use your personal and medical information to schedule appointments, deliver services, and provide customer support.
To Improve Our Services: We may use aggregated, non-identifiable information to enhance our offerings and improve the user experience.
To Communicate with You: We may use your contact information to send appointment reminders, updates, promotional materials, and other information related to our services.
Data Sharing and Disclosure
Third-Party Service Providers: We may share your information with third-party providers who assist us in delivering our services (e.g., payment processors). These providers are required to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is entirely secure.
Data Retention
We retain your personal and medical information only for as long as necessary to provide our services and as required by law.
Your Rights
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal restrictions.
Cookies
Our website may use cookies to enhance your experience. Cookies are small files that are stored on your device and help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.